Carriage and Delivery
Delivery charges on our website are approximate and are intended as a guide only, you may be charged more if your order exceeds weight and insurance limitations set by the couriers. For UK mainland orders under 2 kg in weight with a value over £50 we would normally use Royal Mail Special Delivery. For items over 2 kg in weight we would use Parcelforce Express24. If requested we can send items over 2 kg in weight by Royal Mail Special Delivery or TNT Express at an additional cost and you must specifically request then when placing the order with us.
For UK mainland orders under 2 kg in weight and with a value under £50 we would normally use Royal Mail Recorded Delivery.
For orders outside the UK mainland we would use either Royal Mail International Registered Post , TNT Express or DHL Express. Orders are charged on an individual basis dependant on location, actual and volumetric weight and insurance value. TNT Economy Express is a road based delivery available to some locations at a lower rate.
We will endeavour to dispatch all orders on the same day before 1pm of receiving the order (Monday to Friday), orders received on weekends and bank holidays will normally be dispatched on Monday or the day after the bank holiday.
Carriage and delivery charges are in addition to the prices shown for the equipment and Ffordes will not refund carriage/delivery charges for late delivery or due to disputes on grading of used equipment.
Ffordes will only refund carriage/delivery charges if the item/s received is incorrectly supplied or found to be faulty on receipt.